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Services Available in Dudley-Charlton Area



Arbor Counseling
411 Chandler St.
Worcester, MA
(508) 799-0688

Outpatient Services
Community Services
Family Stabilization Team Services
In-home Therapy
Therapeutic Mentoring
Individual Family and Flexible Support Services LGBTQ Individuals Program

Auburn Family Services
21 Pheasant Court
Auburn, MA  01501
Tel: (508)832-5707
Fax: (508)832-5708

Provides individual and group counseling for personal, academic, family, and substance abuse issues. Issues include substance abuse, depression, divorce, academic failure, domestic violence, sexuality issues, dating relationships and other family related issues.

BCI Locations
Worcester ABA Center
345A Greenwood St. 
Worcester, MA 01607 
(508) 363-0200 

Services: Specialty Early Intervention Services, Home and Community Services, ABA Center, After-School Program, Saturday Social Skills

Children’s Friend
21 Cedar Street
Worcester, MA  01609

Provides a wide range of psychological services for children/teenagers including: adoption and attachment issues, Mood Disorders, Oppositional-Defiant Disorder, Asperger’s and other Autism Spectrum Disorders, Adjustment Disorder, Anxiety Disorder, ADHD, grief, and self-injury among others; provides individual and group counseling and parent support groups; skilled in the use of Dialectical Behavior Therapy

Community Health Link
Homeless Outreach and Advocacy Program
162 Chandler St. 
Worcester, MA 01609
(508) 860-1079

Homeless advocacy, case management and outreach services 

Community Health Link
Motivating Youth Recovery
26 Queen St.
Worcester, MA
Admissions line is open 24/7
Call (508) 860-1244 or (508)438-5642.                                                      

MYR is a 24-bed acute detoxification and stabilization program for adolescents 13-17 (18 year olds can be admitted on a case by case basis). While at MYR client’s are medically monitored 24 hours a day and receive a comprehensive assessment and diagnosis, treatment and aftercare planning from a multidisciplinary treatment team comprised of psychiatrists, master’s level clinicians, registered nurses, case managers, and counselors.

Community Health Link
Youth and Family Center
335 Chandler Street 
Worcester, MA 01602
(508) 791-3261

School Based Director: Arden Bowser
(508) 421-4485
Intake: Gail Giles, (508) 421-4528

Associated with UMass Memorial and provides services at various satellite sites including diagnostic evaluations and assessment; individual, couple, group and family counseling; psychiatry services and medication monitoring; collateral contact and consultation; crisis management; psychological testing.  Services are provided by psychiatrists, social workers, psychologists, and mental health counselors. Also has school based therapy. 

They also run Highland Grace House, a 90-day program for girls between 13 and 17 years of age who seek long-term recovery from their addiction to drugs and/or alcohol.

East Point Services
13 Arlington Street
Auburn, MA  01501
Tel: (508)798-6699
Fax: (508)798-7011

Groups for tweens and teens who struggle with depression, anxiety, stress-related problems

Cognitive Behavioral Therapy

Court approved divorce program

Consultation with parents around behavioral issues with children and adolescents

Family Services of Central Massachusetts
31 Harvard St.
Worcester, MA  01609
Tel: (508)756-4646
Fax: (508)791-4755

Services include: individual, family, and couples therapy, divorce adjustment services, family mediation and consultation, parenting workshops, Parents Apart – a five hour, court approved education program designed to assist parents in helping children through divorce.

Harrington Hospital
Mobile Crisis Intervention (MCI)
Tel: (508)765-3035
Fax: (508)764-2434
Mobile Crisis Team: 1-877-750-3127 (available 24 hours a day, 365 days a year)

Mobile Crisis Intervention Services are available to all children, adolescents and young adults who:

  • Are under 21 years
  • Suffer from serious emotional disturbance (SED)
  • Are experiencing a behavioral health crisis
  • Are not in need of immediate medical intervention
  • Who are uninsured or covered by MassHealth only or MassHealth Managed-Care

Services the town of Brimfield, Brookfield, Charlton, Dudley, East Brookfield, Holland, North Brookfield, Oxford, Southbridge, Sturbridge, Wales, Warren, Webster, or West Brookfield


How Does MCI Work?

Any concerned person can make a call to the Mobile Crisis Intervention (MCI) team by dialing 1-877-750-3127.  A mental health professional will take your call and will gather basic information that will help you and the MCI determine what type of intervention is needed and the best location for the intervention to take place.  The staff person who takes the call may not be a member of the MCI and may ask you for a phone number where you can be reached by the clinician.  The assigned MCI clinician will call back within 15 minutes to discuss the nature of the crisis and the location of the Youth who needs the intervention.  A person who is under the age of 18 years will need to have a parent or guardian present during the intervention.  This does not apply to Youth who are emancipated and considered mature minors.  Interventions can take place in any safe, appropriate location in the community, including the home, foster placement, group home, or other living situation.  Youth can be seen at school or at one of our community based-locations including police stations and the court.  The MCI team will arrive at the agreed upon location within 60 minutes of ending the call.  The MCI team will make every effort to de-escalate the situation and stabilization activities will be provided to help keep that Youth at home.  All options will be discussed with the youth and family and arrangements for admission and transportation will be made for youth who need a 24-hour, level of care.  A crisis safety plan will be provided for youth who remain at home and will include MCI follow-up contact for the 72-hours following the initial event.

Harrington Hospital Outpatient Behavioral Health
Child and Family Services 
139 South Street
Southbridge, MA  01550
(508)765-2175 or (508) 765-2176

Provides a wide range of psychological services including  individual, group, and family counseling focusing on issues such as emotional problems, drugs/alcohol, anger management etc.; residential programs, evaluations; has an office in Webster; has a DMH program called Intensive Family Services 

Housing Authority, Charlton
1 Meadowview Drive
Charlton, MA 01507
(508) 248-5067

The Charlton Housing Authority’s mission is to provide safe, secure, affordable housing for families, elderly, and handicapped or disabled persons.

Housing Authority, Dudley
22 Joshua Place
Dudley, MA 01571
(508) 949-0522

It is the mission of the Dudley Housing Authority to be committed to working with community, state and local officials to provide decent, safe and affordable housing for the people of Dudley with dignity and respect.

Luk, Inc. 
251 Main Street
Webster, MA 01570
(508) 640-0011

***MUST have a referral from a physician or therapist

In-home therapy, therapeutic mentoring, in-home behavior services, outpatient therapy, family support and training and Children’s Behavioral Health Initiative Support (CBHI) through MassHealth

McLean Hospital
115 Mill Street
Belmont, MA 02478
(617) 855-2000

Inpatient and outpatient services treatment services for psychiatric and eating disorders 

Multicultural Wellness Center
44 Front Street
2nd Floor
Worcester, MA 01605
(508) 752-4665

Community support, in-home therapy, outpatient therapy, therapeutic mentoring, and substance abuse treatment 

New Hope

Serving Worcester County

Provides domestic and sexual violence services. Prevention, education and outreach

Supervised visitation

Massachusetts Department of Mental Health
Child and Adolescent Services
24/7 Emergency/ Crisis Helpline 877-382-1609

Individual and family support, case management, therapeutic after-school programs, juvenile court forensic support, residential based services, CBHI, transition age youth and adults. 

apply online: mahealthconnector.og

In Massachusetts, Medicaid and the Children’s Health Insurance Program (CHIP) are combined into one program called MassHealth. MassHealth members may be able to get doctors visits, prescription drugs, hospital stays, and many other important services.

Massachusetts MENTOR
Therapeutic Mentoring and In-Home Therapy
Joni Cartier and Brittney Jeffrey
48 Sword St. Units 101-104, 208
Tel: (508) 368-2700
Fax:(508) 363-143

They provide Therapeutic Mentoring and In-Home Therapy services. 

Massachusetts Society of the Prevention of Cruelty to Children
108 Belmont St. 
Worcester, MA 01605
(508) 753-2967

Wraparound Services: Therapeutic Mentoring, In-Home, Out-Patient, Psychiatry

Massachusetts Department of Transitional Assistance (DTA)
1 North Street
Southbridge, MA 01550
(508) 765-2400

Mission to assist low-income individuals and families with emergency transitional needs

Massachusetts Psychiatric Services
128 Main St, Suite 3 
Sturbridge, Massachusetts 01566
Call Mrs. Maryann Mathieu
 (508) 444-8526 

Services include medication management, individual psychotherapy, couples therapy, grief counseling, parent child psychotherapy, group therapy and social skills with Autistic and ADD children, TMS therapy.

New Beginnings Wellness Center
1280 Main Street
Worcester, MA 01603

Counseling services provided in school or home

Parent Professional Advocacy League (PPAL)
21 Cedar Street
Floor 1
Worcester, MA 01608

Provides outreach, education and referrals for improving mental health and wellbeing of children, youth, and families. 

Pathways to Wellness Associate, LLC
116 Belmont St. 
Suite 31
Worcester, MA 01605

Provides counseling services for children, adults and families as well as wellness services including yoga. Also provides in school services for children. 

Pediatric Behavioral Health
148 Worcester St.
West Boylston, MA 01583
(508) 835-1735

Individual, Couples, and Family counseling; Psychiatry, Group Therapy, Parent management training; Educational Advocacy, Neuropsychological Evals, Diagnostic Testing (ADHD, Autism, Psychological Disorders), Educational Testing, and Developmental Evals.

Seven Hills Family Services
Worcester  (508)796-1850
Sturbridge  (774)-241-2500


Seven Hills
Southbridge Community Connections Coalition
328 Main Street
Southbridge, MA 01550

Services available to all individuals with disabilities and their families who are seeking information and resources tailored to their specific needs.  Services include information and referral, family training, parent networking, and family support specialists.


Family support services, adoption support services 

South Bay Community Services
340 Main Street, Suite 818 
Worcester, MA 01608
(508) 427-5362

In Home Outpatient Referred to as “Outreach” Services, age 3+

UMass Memorial Medical Center/UMass Medical School
55 Lake Ave North, S7-714
Worcester, MA 01655
(508) 774-442-2263

CANDO offers a variety of services for youth and young adults with emotional and behavioral challenges and complex presentations. 

Psychological Testing available.

Venture Community Services
One Picker Road
Sturbridge, MA 01566
(508) 347-8181

Adult foster care, community day programs, supported employment, transportation, mental health and child welfare services

Walden Behavioral Care
335 Chandler Street 
Worcester, MA 01602
(508) 796-5797

Specializes in the treatment of eating disorders 

Wayside Youth and Family Support Network
1 Picker Rd
Sturbridge, MA 01566
(774) 249-1290

Human service agency dedicated family based outreach, residential treatment and community counseling. Child welfare, special education and parent support. 

West Brookfield Counseling Center
Norman P. Tonelli, LMHC – Director
62 Ware Street
West Brookfield, MA  01585
(508) 867-4451

Services include individual counseling for children, adolescent, and adults; family or couples counseling, group counseling, consultations with school personnel; mental status exams; school and home behavioral consulting, observations and assessments; social skills training for ages 4-19

Women, Infant, and Children (WIC)
61 Pine Street
Southbridge, MA 01550 
(508) 765-0139

228 Main Street
Webster, MA 01570
(508) 943-6183

Food and nutrition supplement to low-income families with children under age 5

Worcester Center for Cognitive Behavior Therapy
9 Cedar St.
Worcester, MA  01609
(508) 210-0114
Jennifer D. Lish, Ph.D.

Specialties: obsessive-compulsive, anxiety, child or adolescent issues

Issues: ADHD, Bipolar Disorder, Depression, Infertility, Parenting, Suicidal Ideation, Trauma and PTSD, behavioral issues, coping skills, emotional disturbance, oppositional defiance, sleep or insomnia, testing and evaluation.

Youth, Inc. (YOU Inc.)
328 Main Street
Southbridge, MA 01550
(508) 765-9101


YOU Inc.
Southbridge Behavioral Health Center
(508) 909-7909

Located in Worcester and Southbridge; provides a wide range of psychological services including individual, group, and family counseling focusing on issues such as emotional problems, drugs/alcohol, anger management etc; residential programs; evaluations; GED


Young parenting support and adolescent sexuality education

Dr. Lisa Galasso, Licensed Clinical Psychologist 
Central Massachusetts Psychological Services, LLC
54 Main St., Unit 6
Sturbridge, Massachusetts 01566
(774) 999-0122 

Specialties: Anxiety, Depression

Insurances: Beacon, BlueCross and BlueShield, Health New England (HNE), Out of Network, TRICARE, Tufts, UnitedHealthcare

Karen A. Gemboski, MSW, LICSW
New Beginnings Counseling Services of Southbridge
146 Ashland Ave, Suite B
Southbridge, MA 01550
(774) 302-2259

Specialties: Depression, Anxiety, Trauma, and PTSD

Insurances: BMC Health Net, Beacon, BCBS, Fallon Health, Medicare, Network Health, Private Pay, Tufts, unable to take MBHP at this time. 

Jacqueline Heffernan, LICSW
100 June St.
Worcester, MA 01608
(508) 340-0061

Psychotherapist, children and families, crisis intervention, adjustment issues, anxiety, depression, attention and impulsiveness, social skills, coping skills, autism spectrum disorders

Alexia Johnstone, MA, LMHC
Auburn, MA
(413) 347-4453


Specialties: I provide individual and family therapy to children, adolescents, and adults with mood and anxiety disorders & post-traumatic stress disorder. I am experienced in providing family therapy to families struggling with parenting issues, school attendance and achievement issues, and difficulty communicating with their children. 

Insurances: BlueCross and BlueShield, Out of Network

Andrew Knorr M.A., LMHC
100 Grove Street, Suite 405
Worcester, MA 01605
(508) 944-8534

Provides services for teens and LGBTQ individuals 

McManus Counseling
Michael McManus LICSW, MSW
191 City Depot Road
Charlton, MA  01507

Provides services for: adoption, foster care, self-esteem, domestic violence, family violence, gay-lesbian-bisexual-transgender issues, parenting, self-harm, divorce, coping skills, stress management, meditation, social skills